Shipping & Delivery

We currently deliver to more than 750 cities across India. 

Majority of our orders are delivered within 5-7 working days from the day the order is successfully confirmed. Products that are specially procured for you from stores outside your state may take 7-12 working days. Made to order products can take 15-30 days for delivery. We are committed to deliver products within our promised timelines however we deeply regret any delay due to circumstances beyond our control.

In the unlikely event that we are not able to deliver your order completely within 7 working days, we shall cancel the remaining undelivered part of the order, and send an email to you informing about the same. In such cases, your payment against the undelivered part of the order shall be refunded, in the manner the payment was made*

If your order has multiple items, these may ship from different locations in separate shipments. You will receive an email if the shipment does not contain all the items that you had ordered.

  • Our shipping and delivery lead times vary by destination, and

Destination

Shipping Time (A)

Delivery Time (B)

Total time for delivery (A+B)

Mumbai

3-5 working days

1-2 working days

4-7 working days

U.P / West Bengal

3-5 working days

6-8 working days

9-13 working days

Rest of India

3-5 working days

2-3 working days

5-8 working days

  • Our shipping and delivery during End of Season Sale are as shown below:

Destination

Shipping Time (A)

Delivery Time (B)

Total time for delivery (A+B)

Mumbai

5-7 working days

1-2 working days

6-9 working days

U.P / West Bengal

5-7 working days

6-8 working days

11-15 working days

Rest of India

5-7 working days

2-3 working days

7-10 working days

  • As mentioned above, we ship most items within 3-5 working days of the order. However in some cases, we may take longer, up to 7 working days, to ship the order as we may have to procure it from some other stores or our suppliers. In the unlikely event that we are not able to ship your order completely within 7 working days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner you have made the payment*.
  • We ship on all week days (Monday to Saturday), excluding public holidays.
  • To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies
  • While we strive hard to deliver on time, due to the load with the couriers, estimate a delay of 2-3 days.
  • While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.

Where as for every order above 20Kg buyer will be bound to pay the shipping charges. 

Shipping fee is calculated on volumetric weight.

Volumetric weight is calculated as below.

"Volumetric Weight (kg) = L*B*H (Length x Breadth x Height)/5000 where LBH are in cm"

The following rates are exclusive of all taxes..

Weight slab

Local (Intracity)
in Rs.

Zonal (Intrazone)
in Rs.

National (Interzone)
in Rs.

0 - 500 gms

30

40

45

Every additional 500 gms, upto 3 Kgs

28

35

40

Every additional 1 kg, upto 20 Kgs

23

30

35

B2B Every Additional 1 KG, Above 20Kgs

6

12

15

Local (Intracity): Item shipped within a city.

Zonal (Intrazone): Item shipped within the borders of a zone (North, South, East, West)

National (Interzone): Item shipped across zones

If you believe that the product is not in good condition, or if the packaging is tampered or damaged, please refuse to accept delivery of the package, and call our Customer Care write to us at customercare@oddomart.com, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.